Mindful
- Features: Mindful is a customer experience optimization platform that helps businesses improve customer satisfaction and reduce operational costs.
- Price: Free
- Category: Business
- Callback: A virtual queue that allows customers to be called back instead of waiting on hold, drastically reducing wait time and improving customer satisfaction. Handoff: Enables seamless transfer of customers between channels and agents, ensuring a smooth and consistent experience. Feedback: Collects feedback from customers in real time, allowing businesses to identify and address issues quickly. Analytics and reporting: Provides detailed insights into customer behavior and interactions, allowing businesses to track performance and identify areas for improvement.
- Allows customers to request a call in any channel at a time that
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