Hiver
- Features: Centralize support by managing shared inboxes (e.g., support@, info@) across Gmail and Outlook, plus channels like email, live chat, WhatsApp, and voice—all within your inbox.
- Price: Freemium
- Category: AI Assistant
- Collaboration Tools Collaborate directly within your inbox using: Shared Drafts for real-time team editing Internal Notes to discuss context privately—no more CC clutter. Rule-Based Automation Set up smart workflows to: Route conversations automatically Categorize and tag messages Execute actions like sending auto-acknowledgements or assignments Summarize long conversations Auto-close non-actionable threads Suggest response templates using AI Copilot In-Context Data Integrations Integrate with over 100+ apps (HubSpot, Salesforce, Jira, Asana, etc.), allowing team members to access relevant customer data directly within Hiver—eliminating context-switching.
- Transform customer inquiries into trackable tickets. Assign ownership
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