Freshdesk
- Features: A unified workspace that helps agents manage, prioritize, and resolve tickets.
- Price: Paid
- Category: Automation
- AI-powered automations to eliminate redundancy and enable teams to run on autopilot. Collaboration tools to empower agents to engage with the right experts from cross-functional teams. Proactive AI-driven insights to surface potential issues and optimize support operations.
- A scalable knowledge base and custom widgets to help customers
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