JustCall
- Features: Conversation Intelligence: Enhances agent productivity and customer satisfaction.
- Price: Paid
- Category: Business
- Automatic Call Scoring: Instantly evaluates performance, saving time on manual assessments. AI Voice Agent: Manages multiple calls simultaneously and books appointments automatically. Agent Assist: Offers real-time AI-powered guidance to boost agent success. SMS Copilot: Helps craft business texts with AI insights. Agent Analytics: Provides a comprehensive view of agent performance. Call Transcription: Automates note-taking with AI-generated summaries and transcriptions. Moment Analysis: Highlights key moments from calls. Sentiment Analysis: Detects and tracks customer sentiment. Communication Tools: Cloud Phone System: Integrates voice and SMS workflows. Messaging: Includes SMS, MMS, and WhatsApp capabilities. Sales Dialer: Automates dialing to maximize sales outreach. Call Recording: Automatically records calls for improved interactions. Advanced Analytics: Monitors agent performance with meaningful metrics. Automated Call Distribution: Distributes calls to the right agents automatically. IVR (Call Menu): Guides customers with interactive options. Call Forwarding: Redirects incoming calls for efficient handling. Integrations: Supports over 100 integrations with popular tools like HubSpot, Salesforce, Pipedrive, ActiveCampaign, Monday.com, Zoho, Zendesk, Freshdesk, Copper, Zapier, Intercom, Slack, Outreach, and Apollo.io. Industry Solutions: Tailored solutions for various industries including real estate, healthcare, education, financial services, retail, and more. Customer Success Stories: Highlights successful transformations and improvements in customer interactions for businesses using JustCall.
- JustCall is designed to optimize business communication
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